Privacy Policy for CustodyBuddy | Report An Incident 📆

Effective Date: October 5, 2024

1. Introduction

CustodyBuddy | Report An Incident 📆 (“the Service”) is designed to help users document and organize incidents during post-separation custody matters. Protecting your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with the Service.

By using the Service, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with this policy, please discontinue the use of the Service.

2. Information We Collect

The Service collects and processes the following types of information:

  • Incident Details: Descriptions of incidents related to custody matters, including details on events, dates, and other relevant information you provide.
  • Personal Identifiable Information (PII): While the Service focuses on documenting custody incidents, any personal information you may voluntarily provide in descriptions, such as names, dates of birth, or contact details, may be collected. The Service does not request PII directly.
  • Automatically Collected Information: Metadata such as time stamps, IP addresses, and device information may be collected to improve the user experience and ensure service functionality.

3. How We Use Your Information

We use the information you provide to:

  • Generate professional incident reports based on your input.
  • Categorize and organize custody-related incidents for your legal, mediation, or personal use.
  • Improve the functionality and user experience of the Service.

The Service does not sell, share, or disclose your information to third parties for marketing purposes. Your data is only accessible to you and those with whom you choose to share it (e.g., legal representatives or mediators).

4. Data Storage and Security

The information you provide is stored securely and is encrypted to protect against unauthorized access, disclosure, or alteration. We implement industry-standard security measures such as encryption and regular system updates to ensure your data remains confidential.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your incident reports and related information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. You can request the deletion of your data at any time by contacting us through the appropriate channels.

6. Your Rights

You have the following rights with respect to your personal information:

  • Access: You can request a copy of the data we hold about you.
  • Correction: You can ask us to update or correct any incorrect information.
  • Deletion: You can request that your information be deleted, except where we are required to retain it for legal purposes.
  • Data Portability: You can request to receive your data in a structured, machine-readable format.

Please contact us at [Insert Contact Information] to exercise any of these rights.

7. Sharing of Information

We may share your information in the following circumstances:

  • Legal Requirements: If required by law, we may disclose your information in response to a subpoena, court order, or other legal processes.
  • Protection of Rights: We may share your information if we believe it is necessary to protect the rights, property, or safety of the Service, its users, or others.

8. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before sharing any information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically for any updates. Continued use of the Service after changes have been made constitutes your acceptance of the revised Privacy Policy.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at: